Shipping policy

 

All order in stock will be shipped from our location within  2 business days from the time the order was placed. We do not ship weekends ( except on some holidays).

Please note: Once orders leave our fulfillment center and are in the possession of the carrier, we are not responsible for any shipping delays; therefore, we cannot refund any shipping charges paid. 

Canceling/Modifying an Order:

If an order has pass the processing time, we are unable to cancel or modify an order after it has been placed.  This applies to domestic orders. But once you receive your order you can email us or request a exchange or return.

Lost in Transit:

We know that on occasion, a package can be lost in transit or undeliverable. If your package still has not arrived within our shipping guidelines timeframe (5-8 business days for standard shipping or selected expedited shipping), an investigation will be open and we will do everything in to resolve the issue. Unfortunately if it was a mistake in your address  and if you wish to receive your items it will be the customer expense and a new shipping address might be be required.

We do not reship orders or refund original shipping charges for items that are refused for delivery/not picked up at customs or orders that were returned to us due to customer ordering error (e.g. invalid address).